Message Thread

Masquerade Tower

Expedia Property #114898093 America/Los_Angeles
Guest
Mary Buchanan
Guest email
Not provided
Thread ID
3119c5f4-fed5-490d-ae8b-f5806886a120
Reservation ID
2484642545
Messages
6
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  1. 🏨

    Property

    b6a874f3-13f7-4b72-95b8-bc989915081d

    Jun 16, 2026, 9:46 p.m.

    View response

    Thank you for reaching out. We appreciate your patience. We will review the status of your deposit return. No further action is needed from you at this time. Text Rio Rita at (702) 777-7777 for more information.

    deposit-policy
  2. 🧳

    Guest

    36c2c605-b18e-496f-a801-16aa9d53872a

    Jun 16, 2026, 9:45 p.m.

    When can I expect the $100 deposit to be returned to my credit card? Thank you

    deposit-return
  3. 🏨

    Property

    6948ff27-b585-40e3-a17e-ad9083611113

    Jun 15, 2026, 10:20 p.m.

    Dear Mary Buchanan, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino

  4. 🏨

    Property

    b3f26abd-63ac-411c-b9d5-f7a847cadd0b

    Jun 14, 2026, 10:38 p.m.

    📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!

  5. 🏨

    Property

    f5c4c2c6-c2c2-42ea-b2ae-d3dab18577e4

    Jun 14, 2026, 10:29 p.m.

    Dear Mary Buchanan, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino

  6. 🏨

    Property

    3243ad89-dc44-43a6-8b63-cbc1b51f9a29

    Jun 14, 2026, 8:09 p.m.

    Dear Mary Buchanan, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino