Message Thread
Flamingo Las Vegas Hotel & Casino
- Guest
- Jordan Lee Doctor
- Guest email
- Not provided
- Thread ID
- 220de77e-65d2-491a-b169-d105be0439cb
- Reservation ID
- 2437919075
- Messages
- 19
Add Message
- 🏨
Property
5a6674a9-6004-4d84-98a2-f2249ae6d73f
Jun 9, 2026, 5:50 p.m.
You're welcome, Jordan. We're glad we could resolve the issue with the early check-in fee to your satisfaction. If you have any other questions or concerns, feel free to reach out to us.
charge-dispute-resolution - 🧳
Guest
4c667b10-11b6-4957-9320-f58aa3239eef
Jun 9, 2026, 5:47 p.m.
thank you
false-charge-dispute - 🏨
Property
6152b95a-616b-4c3f-a94f-f2a3e677f54a
Jun 8, 2026, 6:46 p.m.
Our team has refunded one night resort fee as a gesture of good will. This is $56.63. Please allow 7-10 business days for processing.
- 🧳
Guest
012af7c7-0f34-4d8a-a9bc-360b3312394a
Jun 8, 2026, 6:31 p.m.
thank you please reach out for the refund for the early check-in. I was not told anything about an early check-in fee
- 🏨
Property
a527d7f1-fa26-4202-9dfa-a17be340a2eb
Jun 8, 2026, 6:03 p.m.
Thank you for reaching out, and I completely understand the concern. Please know that when an early check-in is accepted at the front desk or kiosk, the associated fee is considered part of the agreement at that time. That said, I'd be happy to reach out to the property on your behalf to see if a refund may be considered. I do want to be upfront that I can't guarantee the outcome, but we'll absolutely do our best and follow up with you as soon as we hear back. Thank you so much for your patience, we truly appreciate it!
- 🧳
Guest
90742174-fb0b-414a-a6a8-adff0ab8ae57
Jun 8, 2026, 10:22 a.m.
I did not authorize the charge. I was not made aware of the charge. And you absolutely can reimburse.
- 🏨
Property
e29dab1b-9c7c-488e-896a-d65e47161930
Jun 7, 2026, 9:48 p.m.
The price should have been given, however, that is what your additional charge was for. Unfortunately, we would not be able to refund that.
- 🧳
Guest
0c26bf4d-2930-40e6-a66c-63dfa968d962
Jun 7, 2026, 6:41 p.m.
----@--------.---
- 🧳
Guest
6302e4e9-b379-484a-ae22-7c4431045bf2
Jun 7, 2026, 6:41 p.m.
i was not made aware that the early check in was a fee.
- 🏨
Property
2ffd5b72-a34c-4262-b0ec-d31659f0c041
Jun 7, 2026, 5:47 p.m.
The additional fee of $45.35 is for your early check-in. Can you please share your email in the following format (so it is not redacted by Expedia): Name @ Domain . com/net Please ensure you type it on multiple lines. Thank you!
- 🏨
Property
69c66022-d031-4190-9f3d-679afd80a50c
Jun 7, 2026, 5:00 p.m.
We have reached out to our team to ask for your invoice and explanation of the extra fees.
- 🧳
Guest
81b2f516-735a-42b2-b8cc-b27037dc6ed8
Jun 6, 2026, 8:24 p.m.
no I have not charged anything and I do not have the invoice please adjust my credit card
- 🏨
Property
c224d83b-14df-4ea2-92aa-2f527c9dc433
Jun 6, 2026, 7:59 p.m.
The resort fees are $56.63 (with tax) per night so for 3 nights this is $169.89. Did you charge anything to your room like dining or parking? Your invoice will be emailed to you automatically after checkout. If you have not received your invoice, please check your spam or junk folders. If you still cannot find it, please visit https://www.caesars.com/help-and-support/hotel-folio-request
- 🧳
Guest
6aec242f-a547-4910-98df-18b865ca6af6
Jun 6, 2026, 7:06 p.m.
hello I was told I would owe $169.60 for the resort fee and today I have a charge for $215…
- 🧳
Guest
806239bb-7c3a-40d3-b727-5e0f1c8869cd
Jun 6, 2026, 7:06 p.m.
hello I was told I would owe $169.60 for the resort fee and today I have a charge for $215…
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Property
4bab9411-4df1-404f-a26e-16e874ddc8b0
Jun 6, 2026, 5:41 p.m.
Can you please provide more information on how your card was charged the wrong amount?
- 🧳
Guest
c2e10ca8-c6db-48da-96f9-fdd29481ce33
Jun 6, 2026, 2:01 p.m.
my card was charged the wrong amount
- 🏨
Property
cc72899e-2edf-4c1b-971b-f5d0b95244eb
Jun 5, 2026, 11:58 p.m.
Dear Jordan Lee Doctor, We wanted to take a moment to sincerely thank you for choosing Flamingo Las Vegas for your recent stay. We hope you had a fantastic experience and enjoyed all that our property has to offer. If you could spare 2 minutes to complete our survey, we would love to hear about your experience with us. Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your future stays, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you back to Flamingo Las Vegas on your next trip. Sincerely, Flamingo Las Vegas
- 🧳
Guest
06ad4010-7f52-434f-829d-401e6e74aa33
Jun 2, 2026, 6:50 p.m.
can I check in early?