Message Thread
Rio Hotel & Casino, a Destination by Hyatt Hotel
- Guest
- Margarita Hernández
- Guest email
- Not provided
- Thread ID
- 0acdc638-7ed6-495b-9262-7f8bea2f5916
- Reservation ID
- 2486782503
- Messages
- 6
Add Message
- 🏨
Property
d6a85923-fa3a-4e14-9d20-a03cec12b492
Jun 17, 2026, 11:53 p.m.
Margarita Hernández - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,
- 🏨
Property
b62fad53-c24e-40ae-9e56-ef128a165054
Jun 17, 2026, 10:47 p.m.
Thank you for letting us know about the issue with your room. We apologize for the inconvenience and will make sure to address this promptly. Text Rio Rita at (702) 777-7777 for more information.
room-issue-response - 🧳
Guest
422a6ede-75db-49c0-ab9b-92b5513265eb
Jun 17, 2026, 10:47 p.m.
Just an fyi the sheets were dirty chip stains and hair not ok
room-issue - 🏨
Property
25a234e6-c5f7-40b5-8e5a-4a7607bcc804
Jun 17, 2026, 6:56 a.m.
Dear Margarita Hernández, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: •Check-in: 4:00 PM at kiosks or the front desk (must be 21+) •Deposit: $100 per day (held on your credit card) •Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more •Parking: Complimentary self-parking and valet •Pets: Welcome for $150 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Rio Hotel & Casino, a Destination by Hyatt Hotel
- 🏨
Property
088fc388-c81f-4ca8-b86e-1f8c4ecf8a5c
Jun 17, 2026, 6:56 a.m.
📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!
- 🏨
Property
e703c568-acea-4bb4-8af1-3b5bd17785e7
Jun 17, 2026, 6:56 a.m.
Dear Margarita Hernández, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. We have two easy check-in options for our guests. The first is through our front desk. For easier check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ) and check in with our easy-to-use kiosks, conveniently located at the front desk. Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Rio Hotel & Casino, a Destination by Hyatt Hotel