Message Thread
Masquerade Tower
- Guest
- Erick Valdes
- Guest email
- Not provided
- Thread ID
- 00059c32-3a3b-4acf-ba1b-e5177aa56c52
- Reservation ID
- 2481059613
- Messages
- 10
Add Message
- 🏨
Property
6409ff2b-b378-44da-bf0f-5d5c24af9f79
Jun 11, 2026, 10:20 p.m.
Dear Erick Valdes, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino
- 🏨
Property
ede210f5-a555-46f3-a65d-79468befb41b
Jun 10, 2026, 11:57 p.m.
You are checked into room 10001. If you need any assistance or have any questions, please don't hesitate to reach out to us. Text Rio Rita at (702) 777-7777 for more information.
room-number-provided - 🏨
Property
85e54a86-a34f-480c-beec-3e7ee7204d1f
Jun 10, 2026, 11:57 p.m.
You've been checked in to room 10001. If you have any issues or concerns, please don't hesitate to reach out to us. We're here to help and want to ensure you have a great stay with us. Text Rio Rita at (702) 777-7777 for more information.
room-number-provision - 🧳
Guest
714f1292-92a3-40e4-b635-9e3b667e123d
Jun 10, 2026, 11:56 p.m.
10001 I believe
room-number-request - 🧳
Guest
b438682e-93c5-4513-aa65-79108a6c730d
Jun 10, 2026, 11:56 p.m.
I scanned in with my barcode what’s my room number
room-number-inquiry - 🏨
Property
47fd355b-5165-484d-84d6-c21ffafc25b6
Jun 10, 2026, 10:38 p.m.
📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!
- 🏨
Property
af234745-0e6f-433b-9890-9d50efdc5bf2
Jun 10, 2026, 10:29 p.m.
Dear Erick Valdes, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino
- 🏨
Property
8dee7dc1-04d1-4b02-9401-2f03e79cfc6f
Jun 10, 2026, 4:51 a.m.
Hello Erick, thank you for reaching out. We'd be happy to try and accommodate an early check-in for you. Please note that early check-in is subject to availability and we cannot guarantee it. However, we can certainly check on the status of your room when you arrive. If your room is not ready, we can offer to store your luggage until it is. We hope you and your family have a great time at the pool and we look forward to getting you settled into your room as soon as possible. Text Rio Rita at (702) 777-7777 for more information.
early-check-in-policy - 🧳
Guest
413ddb87-d6ec-4399-ad0d-15568002dd1f
Jun 10, 2026, 4:51 a.m.
Can I get a early check in if available I’m a local and my ac went out just trying to have fun day at the pool with my family and a ac room to sleep
early-check-in - 🏨
Property
bc845c43-37c2-4b94-a05e-6300f9607c0b
Jun 10, 2026, 4:49 a.m.
Dear Erick Valdes, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino