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Expedia · Message

Masquerade Tower

Autorag source
rio-las-vegas-hotel-casino
Thread ID
ee321e56-6b1a-417f-ae28-f918ab25f392
Message ID
ddfd17f5-933f-4bc2-b086-1af47ed92c8b
Event ID
dad2a544-0ed3-4165-a541-2d332a4e79ae
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Guest message

Received · Jun 6, 2026, 8:45 a.m.

room-issue

"Hi, I just moved into room 31010. I wanted to let you know that everything is working fine, but the bathroom faucets (both the sink and the bathtub) are loose and moving when used. I just wanted to report this upon my arrival so you are aware of the maintenance issue and know it was already like this. Thanks!" Miyaz Djaoudi Confirmation reservation number: LLHE18PGS1 Room number: 31010 Phone number:19454077062

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Property Response

Sent · Jun 6, 2026, 8:45 a.m.

room-issue-response

Dear Miyaz, thank you for reporting the issue with the bathroom faucets in room 31010. We appreciate your diligence in bringing this to our attention and will make sure to have our maintenance team inspect and address the issue as soon as possible. If you need any assistance or have concerns during your stay, please don't hesitate to contact Rio Rita at (702) 777-7777.

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