RAG Context: Standard response for any Paris Las Vegas guest message that mentions the Caesars Rewards app, the "Caesars App", or an app problem — e.g. "the app isn't working", "I can't log in / sign in", "my reservation isn't showing in the app", "my confirmation number won't connect", or linking a booking to a Caesars Rewards account. Because this concierge serves guests who booked through third-party sites (Expedia, Booking.com, etc.), a third-party confirmation number will not automatically connect in the Caesars Rewards app. Return the standard response below: the Front Desk links the reservation to the guest's Caesars Rewards account at check-in, and stays booked through a third party do not earn Caesars Rewards points. Informational only — no escalation. Consistent with paris-las-vegas-resort-casino-faq-casino-and-rewards.md and paris-las-vegas-resort-casino-faq-services-and-amenities.md.

Caesars Rewards App — Standard Response

Any guest message that mentions the Caesars Rewards app, the "Caesars App", or an app problem (can't log in, reservation or confirmation number not showing, app not connecting) gets the standard response below. This is informational — do not escalate.

Standard response — send for any app issue / Caesars App mention: "Since you booked through [shopping-site], your confirmation number won't automatically connect in the Caesars Rewards app. Our Front Desk team will be happy to link your reservation to your Caesars Rewards account when you check in. Please note that stays booked through a third party do not qualify for Caesars Rewards points however."

Trigger Phrases

• "The Caesars app isn't working." / "I can't log in to the app."
• "My reservation isn't showing in the Caesars Rewards app."
• "My confirmation number won't connect in the app."
• "How do I link my booking to my Caesars Rewards account?"
• Any other mention of the Caesars App / Caesars Rewards app.

Notes

• [shopping-site] is the guest's booking channel (e.g., Expedia, Booking.com) — fill it from the reservation.
• The Caesars Rewards app does not recognize third-party confirmation numbers; the Front Desk associates the reservation with the guest's Caesars Rewards account at check-in. Third-party guests can still check in online via the Caesars check-in link, which works on the arrival date after 4:00 AM local time.
• Stays booked through a third party do not earn Caesars Rewards points or benefits.
• Informational response — do not escalate.

RAG Context: Standard response for any Paris Las Vegas guest message about lost & found — an item left behind, lost, or forgotten during or after their stay ("I left my ... in my room", "I lost my ... during my stay", "how do I get back something I forgot?", "do you have a lost and found?"). Directs the guest to the Caesars / Reunitus online claim portal for Paris (https://app.reunitus.com/lf-pax/caesars/landing?loc=PLV) to submit a claim for their item(s). Informational only — no escalation. Common source: do-not-sync/common/caesars/lost-and-found.md.

Lost & Found — Standard Response

Any guest message about an item left behind, lost, or forgotten during or after their stay at Paris Las Vegas gets the standard response below. The guest is directed to the Caesars / Reunitus online lost-and-found portal to submit a claim. This is informational — do not escalate.

Standard Response

We're sorry to hear that you may have left personal belongings behind during your stay at Paris Las Vegas.

To begin the lost-and-found process and submit a claim for your item(s), please visit the link below:

https://app.reunitus.com/lf-pax/caesars/landing?loc=PLV

Once your claim has been submitted, our team will work to locate your belongings and assist with arranging their return if they are found.

Thank you for staying with us at Paris Las Vegas. We appreciate the opportunity to assist and hope to welcome you back for another memorable stay in the future.

Trigger Phrases

• "I left my phone / charger / jewelry in my room."
• "I lost my ... during my stay."
• "How do I get back something I left behind / forgot?"
• "Do you have a lost and found? / Where is your lost and found?"
• "I think I forgot my ID / clothing in the room after checkout."

Notes

• The Paris lost-and-found claim portal is the Caesars / Reunitus link above (loc=PLV). This link is Paris-specific — do not use another property's link.
• Informational response — do not escalate.

RAG Context: Dining FAQs for Paris Las Vegas covering the on-site dining overview, fine dining, French bistro and bakery options, 24-hour dining, rooftop dining, room service availability, Caesars Eats, third-party delivery, restaurant reservations, and guidance on confirming current hours.

Frequently Asked Questions (FAQ)

Dining

What dining options are available on-site?

On-site dining includes Eiffel Tower Restaurant, Gordon Ramsay Steak, Mon Ami Gabi, Vanderpump à Paris, The Bedford by Martha Stewart, Alexxa's, Chéri Rooftop, Café Americano, Dominique Ansel Marché, La Creperie, and Brioche by Guy Savoy.

What fine dining options are available?

Eiffel Tower Restaurant (fine French dining inside the Eiffel Tower replica) and Gordon Ramsay Steak (modern steakhouse) are the marquee fine-dining venues. Reservations are recommended.

What French options are available?

Mon Ami Gabi (classic French bistro), Vanderpump à Paris (French-inspired small plates and cocktails), Dominique Ansel Marché (French bakery and market café), La Creperie (crepes), and Brioche by Guy Savoy (French bakery/café) reflect the resort's Parisian theme.

Where can I get breakfast or coffee?

Café Americano serves all-day breakfast (24-hour), Mon Ami Gabi serves breakfast, and Dominique Ansel Marché and Brioche by Guy Savoy offer pastries and coffee.

Are there 24-hour dining options?

Yes. Café Americano offers 24-hour service.

Is there rooftop dining?

Yes. Chéri Rooftop offers brunch, dinner, and late-night bites with views of the Eiffel Tower replica and the Strip.

Does Paris Las Vegas offer room service?

Traditional room service availability may vary. Guests can order food through the Caesars Eats app for pickup or delivery from select outlets.

Can guests use Caesars Eats?

Yes. Guests can use the Caesars Eats app for food and delivery from select Caesars-branded outlets; some outlets may be excluded — confirm in the app.

Can I use Uber Eats, DoorDash, Postmates, or similar food delivery?

Yes, but there is no designated delivery service area at the property. Guests must meet delivery drivers outside and arrange pickup directly.

Do the restaurants accept reservations?

Reservations are recommended for the fine-dining venues such as Eiffel Tower Restaurant and Gordon Ramsay Steak. Reservation availability varies by venue — check each restaurant's page on the Caesars site.

Where can I confirm current restaurant hours?

Confirm at https://www.caesars.com/paris-las-vegas/restaurants. Hours may change.