Expedia · Message
Received · Jun 9, 2026, 9:38 p.m.
Thank you very much. I also wanted to let you know our flight gets in later that evening so we probably won't be able to check in until 9-930 at the earliest. Could I be a pain and request the Bordeaux tower on the 24th floor or higher with the Eiffel View or Bellagio fountain views not too close to the elevators. Please! I would greatly appreciate it 🙂 Thank you so much!!
Sent · Jun 9, 2026, 9:38 p.m.
Thank you for letting us know about your late arrival, Kristy. Regarding your room request, we appreciate your interest in staying in the Bordeaux tower on the 24th floor or higher with a view of the Eiffel Tower or Bellagio fountains. We will do our best to accommodate your request, but please note that room assignments are subject to availability. You will receive a confirmation closer to your arrival date with the details of your stay.
Source: 1
Score · 54.00%RAG Context: Dining FAQs for Paris Las Vegas covering the on-site dining overview, fine dining, French bistro and bakery options, 24-hour dining, rooftop dining, room service availability, Caesars Eats, third-party delivery, restaurant reservations, and guidance on confirming current hours.
On-site dining includes Eiffel Tower Restaurant, Gordon Ramsay Steak, Mon Ami Gabi, Vanderpump à Paris, The Bedford by Martha Stewart, Alexxa's, Chéri Rooftop, Café Americano, Dominique Ansel Marché, La Creperie, and Brioche by Guy Savoy.
Eiffel Tower Restaurant (fine French dining inside the Eiffel Tower replica) and Gordon Ramsay Steak (modern steakhouse) are the marquee fine-dining venues. Reservations are recommended.
Mon Ami Gabi (classic French bistro), Vanderpump à Paris (French-inspired small plates and cocktails), Dominique Ansel Marché (French bakery and market café), La Creperie (crepes), and Brioche by Guy Savoy (French bakery/café) reflect the resort's Parisian theme.
Café Americano serves all-day breakfast (24-hour), Mon Ami Gabi serves breakfast, and Dominique Ansel Marché and Brioche by Guy Savoy offer pastries and coffee.
Yes. Café Americano offers 24-hour service.
Yes. Chéri Rooftop offers brunch, dinner, and late-night bites with views of the Eiffel Tower replica and the Strip.
Traditional room service availability may vary. Guests can order food through the Caesars Eats app for pickup or delivery from select outlets.
Yes. Guests can use the Caesars Eats app for food and delivery from select Caesars-branded outlets; some outlets may be excluded — confirm in the app.
Yes, but there is no designated delivery service area at the property. Guests must meet delivery drivers outside and arrange pickup directly.
Reservations are recommended for the fine-dining venues such as Eiffel Tower Restaurant and Gordon Ramsay Steak. Reservation availability varies by venue — check each restaurant's page on the Caesars site.
Confirm at https://www.caesars.com/paris-las-vegas/restaurants. Hours may change.
Source: 2
Score · 53.36%RAG Context: Paris Las Vegas attractions — the Eiffel Tower Viewing Deck (half-scale replica, 46 stories, glass elevator to a 360° observation deck) and the free nightly Eiffel Tower Light Show (every 30 minutes from sunset to midnight). Nearby attractions at the directly connected Horseshoe Las Vegas: REAL BODIES exhibition, Twilight Zone by Monster Mini Golf, and The Arcade at Horseshoe. Additional center-Strip attractions within a short walk: Bellagio Fountains, The LINQ Promenade, High Roller Observation Wheel, and FlyLINQ Zipline.
Attractions page: https://www.caesars.com/paris-las-vegas/things-to-do/attractions
Type: Observation Deck Height: 46 stories above the Strip Structure: Half-scale replica of the original Eiffel Tower in Paris, France
Description: The signature attraction at Paris Las Vegas and one of the most recognizable landmarks on the Las Vegas Strip. Guests ride a glass elevator to the observation deck for 360° panoramic views of the Las Vegas skyline and surrounding valley.
Experience Notes:
Type: Free Nightly Light Show Hours: Every 30 minutes from sunset to midnight
Description: Every evening, the Eiffel Tower replica features a free synchronized light show inspired by the illumination displays of the original tower in Paris.
Experience Notes:
Paris Las Vegas connects directly to Horseshoe Las Vegas, giving guests easy walking access to:
REAL BODIES Exhibition
Twilight Zone by Monster Mini Golf
The Arcade at Horseshoe
Because Paris Las Vegas sits at the center of the Strip, guests have convenient walking access to many major attractions, including:
When assisting guests:
Source: 3
Score · 53.28%Upsell inquiries are initiated by the guest. The LLM presents the offer and collects guest intent. Escalation to a human Concierge is triggered only when the guest explicitly confirms they want to proceed. Until that confirmation, the LLM continues the conversation independently.
| Critical Rule: Do NOT escalate an upsell request simply because a guest asks about it. Only escalate after confirmed guest intent to purchase/proceed. Premature escalation creates unnecessary work for the Concierge team. |
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Trigger Phrases
LLM Response — What to Send the Guest
| "Early check-in is available for $60 + taxes starting at 11:00 AM on your arrival date. Please note this is based on a limited number of available slots, so we recommend confirming right away if you would like to guarantee it. Would you like us to set this up for you?" |
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Escalation Decision Rule
Trigger Phrases
LLM Response — What to Send the Guest
| "We'd be happy to arrange a guaranteed late check-out for you. Here are the available options:" |
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| Checkout Time | Tue – Fri Departure | Sat – Mon Departure |
|---|---|---|
| 12:00 PM | $20 + tax | $30 + tax |
| 1:00 PM | $30 + tax | $40 + tax |
| 2:00 PM | $40 + tax | $50 + tax |
| 3:00 PM | $50 + tax | $60 + tax |
| 4:00 PM | $60 + tax | $70 + tax |
| "To secure your preferred departure time in advance, just let us know which time works best and we'll get that arranged. If you'd prefer not to pay a fee, late checkout is also available based on availability by calling the front desk directly on the morning of departure." |
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Escalation Decision Rule
Trigger Phrases
LLM Response — What to Send the Guest
This response was not escalated. Was that decision correct?
Not yet assessed
Set by the preferred response below — saving a correction marks it incorrect, clearing the correction marks it correct.
Not yet assessed
Optionally provide a better response. Saving non-empty text marks the LLM response incorrect; clearing it marks the LLM response correct.