← Back to RAG documents

rio-las-vegas-hotel-casino-early-check-in-escalations.md

Edit
File length
517 B
Created
Apr 24, 2026, 6:15 p.m.
Updated
Apr 24, 2026, 6:15 p.m.
Source
View on GitHub ↗

RAG Context: Escalation guideline for Rio Las Vegas early check-in requests. Includes guest asks, TAG classification, AI-handleable response, and escalation triggers.

E. Early check-in

Guest asks:

  • "Can I check in early?"
  • "My flight gets in early - can I get my room sooner?"

TAG as early-check-in

Respond with

Explain day-of availability and possible fee

Escalate when:

  • Guest asks for a guarantee before arrival
  • Guest wants to pay a fee to guarantee early check in