rio-las-vegas-hotel-casino-connecting-rooms-escalations.md

RAG Context: Escalation guideline for Rio Las Vegas connecting rooms / rooms close together requests. Includes guest asks, TAG classification, AI-handleable response, and escalation triggers.

B. Connecting rooms / rooms close together

Guest asks:

• "Can we have connecting rooms?"
• "Can our rooms be next to each other?"
• "Can we be on the same floor?"

TAG as connecting-rooms

Respond with

Note preference, advise "traveling together," set no-guarantee expectation

Escalate when:

• Guest requires a guaranteed connecting-room commitment
• There is a family / special-needs situation requiring operational coordination or ADA room