No-escalation tags
Masquerade Tower
- airport-pickup
- bell-services-assistance
- booking-confirmation
- booking-inquiry
- cancellation-assistance
- cancellation-confirmation
- concierge-information
- confirmation-number-request
- early-check-in
- flight-information
- general-inquiry
- generic-conversation
- generic-greeting
- generic-inquiry
- generic-message
- generic-request-for-room
- generic-response
- greeting
- itinerary-request
- late-arrival
- late-arrival-notification
- late-check-in
- late-checkin
- late-checkout
- live-agent-request
- maintenance-request
- mobile-check-in
- online-check-in
- reservation-lookup-issue
- resort-fee-clarification
- rollaway-bed-request
- room-change-request
- room-issue
- room-request
- room-type-confirmation
- shuttle-inquiry
- shuttle-request
- special-occasion-request
- stay-modification
- thank-you-acknowledgment
- transportation-request
- unclear-response
- unknown
- unknown-request
- upgrade-request