Latest Messages
The most recent AI responses to Expedia guest messages, newest first, 25 per page.
| ID | Property | Escalated | Correct? | Message | Created | Guest Message | Tag | Response | Correct? |
|---|---|---|---|---|---|---|---|---|---|
| 1742 | Paris | No | Message β | 2026-06-15 23:52 | Thank you | late-check-out | Thank you for letting us know your preferred late check-out time. We will arrange this for you. | ||
| 1741 | Masquerade | No | Message β | 2026-06-15 23:49 |
| age-restriction |
| β | |
| 1740 | Paris | No | Message β | 2026-06-15 23:46 | Thank you! Letβsdo 4pm | late-check-out | Thank you for letting us know your preferred late check-out time. | β | |
| 1739 | Paris | No | Message β | 2026-06-15 23:45 | Have a great day | general-inquiry | You too, have a great day! | ||
| 1738 | Paris | No | Message β | 2026-06-15 23:45 | Thank you for your help | general-inquiry | You're welcome! It was our pleasure to assist you. If you have any other questions or need further assistance, feel free to ask. | ||
| 1737 | Paris | No | Message β | 2026-06-15 23:31 | They told me they tried to contact you too | billing-inquiry | Thank you for letting us know that Expedia tried to contact us. | ||
| 1736 | Paris | No | Message β | 2026-06-15 23:29 |
| billing-inquiry |
| ||
| 1735 | Flamingo | No | Message β | 2026-06-15 23:28 | E sobre as duas cobranΓ§as no meu cartΓ£o de crΓ©dito estou aguardando uma resposta de vocΓͺs | billing-issue-follow-up | Thank you for following up on the issue with the charges on your card. We appreciate your patience and concern. | ||
| 1734 | Masquerade | No | Message β | 2026-06-15 23:18 | I just want 1 bed , can you take out the another one ? | room-arrangement |
| ||
| 1733 | Rio | No | Message β | 2026-06-15 23:16 | Hello there, There is a potential delay in my check in time by 3 hrs. Just wanted to keep you posted on this! Thanks | late-arrival |
| ||
| 1732 | Paris | No | Message β | 2026-06-15 22:54 | Two Queen beds, please | bed-type-request |
| ||
| 1731 | Paris | No | Message β | 2026-06-15 22:48 | Prefer a higher floor level please | room-preference | Thank you for your request. We'll do our best to accommodate your preference for a higher floor level. | β | |
| 1730 | Flamingo | No | Message β | 2026-06-15 22:43 | but Will i be able to use if im not able to check in until 4? | early-check-in-request | Thank you for reaching out. We understand you're looking to access our fitness center before check-in. We'll do our best to assist you. | ||
| 1729 | Flamingo | No | Message β | 2026-06-15 22:41 | Hello. any update. I just need place to freshen up. any chance of access to fitness center to use facilities and mirrors etc. ? | early-check-in-request |
| β | |
| 1728 | Paris | No | Message β | 2026-06-15 22:23 | Thank you, can I get confirmation | late-check-out | Thank you for reaching out. We've received your request for a late check-out until 6:00 p.m. on June 26. | ||
| 1727 | Flamingo | No | Message β | 2026-06-15 22:18 |
| stay-modification |
| β | |
| 1726 | Paris | No | Message β | 2026-06-15 22:16 |
| late-check-out | Thank you for reaching out. We've received your request for a late check-out until 6:00 p.m. on June 26. | β | |
| 1725 | Flamingo | No | Message β | 2026-06-15 22:10 | Obrigada | general-thank-you | You're welcome, Ana Paula. It was our pleasure to assist you. If you have any other questions or concerns, feel free to ask. | ||
| 1724 | Flamingo | No | Message β | 2026-06-15 22:10 | Ok aguardo resposta sobre cartΓ£o | billing-issue-follow-up | Thank you for your patience and for following up on the issue with the charge on your card. We appreciate your concern. | ||
| 1723 | Paris | No | Message β | 2026-06-15 21:41 | I need to cancel trip | stay-modification |
| ||
| 1722 | Flamingo | No | Message β | 2026-06-15 21:39 | A taxa de resort Γ© vingando mesmo nΓ£o utilizando a academia, ligaΓ§Γ΅es e piscina? | resort-fee-inquiry |
| ||
| 1721 | Flamingo | No | Message β | 2026-06-15 21:35 | yes, please add me | name-addition | Thank you for your request. | ||
| 1720 | Flamingo | No | Message β | 2026-06-15 21:35 |
| billing-issue | Thank you for providing more information about the charge on your card. We appreciate your patience and concern. | ||
| 1719 | Flamingo | No | Message β | 2026-06-15 21:35 | Sim dois lanΓ§amentos conforme evidΓͺncias acima | billing-issue | Thank you for providing more information about the charges on your account. Thank you again for your patience. | ||
| 1718 | Flamingo | No | Message β | 2026-06-15 21:17 | Hi do you allow dogs ? | pet-policy-inquiry |
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