Latest Messages

Thank you for reaching out. For upgrade options, please contact Expedia customer service to check availability and pricing. Text Rio Rita at (702) 777-7777 for more information.

I called and cancelled the second reservation and credit issued by Expedia fir I think $46 fee. Christine cannot join us as in Europe last minute trip. mccorkindale are coming alone for one shared room. we love the new refurbished tower as room was gorgeous last time and huge.

Thank you for letting us know about the changes to your reservation. Since you booked through Expedia, please contact their customer service to confirm any modifications or cancellations. We're glad to hear you enjoyed your previous stay in our refurbished tower and we look forward to welcoming you again. Text Rio Rita at (702) 777-7777 for more information.

Hi there! Thank you for checking in i appreciate it! The stay has been great so far, the room is great and clean, bed is comfy. The only thing that is surprising is that there are no water bottles supplied. It would be great to have water bottles daily as it is super hot outside. We are in room 1265 and would love if that would be possible, it would make our stay so much better!! Thank you again.

Thank you for reaching out to us about your request for water bottles. We appreciate your feedback and will make sure to pass it along to our team. We'll do our best to make your stay with us comfortable and enjoyable. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out to us about the issue with your AC in room 1078. We apologize for the inconvenience and appreciate you bringing this to our attention. Please know that we are committed to resolving this issue promptly. Text Rio Rita at (702) 777-7777 for more information.

To park at the Flamingo Las Vegas Hotel & Casino, you can use our self-parking garage or valet parking services. Please note that parking fees apply and are subject to change. For more information and to confirm current parking rates, you can visit our website or contact us directly.

Thank you for reaching out. To change your dates, please contact Expedia customer service, as they will be able to assist you with modifying your reservation.

Hello, we have reserved 3 rooms and there are 5 adults in our group. Would it be possible to add the breakfast option to our stay for Monday, June 15, and Tuesday, June 16? Thank you!

Thank you for reaching out to us about adding breakfast to your stay. We appreciate your interest in this option. Please check with our team regarding availability and details.

Hello Dawn, thank you for letting us know you're on your way to the hotel. We're looking forward to welcoming you to Masquerade Tower. If you have any questions or need assistance when you arrive, don't hesitate to reach out to us. Text Rio Rita at (702) 777-7777 for more information.

To assist with adding someone to your reservation, we recommend contacting Expedia directly as they handle all modifications to bookings made through their platform.

Sorry to hear that you're having trouble finding your way from the airport. Once you arrive, feel free to ask for help with directions or any questions you may have. Please let us know if there's anything else we can do to make your stay more comfortable. Text Rio Rita at (702) 777-7777 for more information.

Thank you for letting us know your expected arrival time. We'll be happy to have you check in at the Masquerade Tower between 11:30pm and 12am. Please proceed to the check-in kiosk located in front of the elevators at the Masquerade Tower. If you have any issues or concerns, don't hesitate to reach out to us. We look forward to welcoming you to Rio Las Vegas. Text Rio Rita at (702) 777-7777 for more information.

Get rid of the AI Rio Rita and provide option to speak to live person at front desk. I was put on hold for a live agent for over 30 minutes before giving up. Softer mattresses would be a plus as would cleaner rooms.

Thank you for taking the time to share your concerns with us. We apologize for the inconvenience you experienced with Rio Rita and the long wait time to speak to a live agent. We will make sure to pass on your suggestions for softer mattresses and cleaner rooms to our housekeeping team. If you need any further assistance during your stay, please don't hesitate to reach out to our front desk team.

To assist with adding your friend to the reservation, we recommend contacting Expedia directly as they handle all modifications to bookings made through their platform.

Thank you for reaching out. To assist with adding your friend's name to the reservation, we recommend contacting Expedia directly as they handle all modifications to bookings made through their platform.

There is a minor issue with our aircraft, so we must return to the gate. We are now waiting for our next flight. So probably we will arrive late. Thanks

There is a minor issue with our aircraft, so we must return to the gate. We are now waiting for our next flight. So probably we will arrive late. Thanks

Thank you for letting us know about the delay in your flight. We appreciate your update and will have our team ready to assist you when you arrive.

To access your receipt, please contact Expedia directly as they handle all booking and payment inquiries. They will be able to provide you with the necessary information and documentation.