Latest Messages

Thank you for reaching out. We have received your request for a high floor close to your other guests' reservations and early check-in options. We will do our best to accommodate your preferences based on availability at the time of your arrival.

I've received your request to cancel your reservation. Since you booked through Expedia, please contact Expedia's customer service to initiate the cancellation process. They will be able to assist you with any changes or cancellations to your reservation. Text Rio Rita at (702) 777-7777 for more information.

I've received your request to cancel your reservation. Since you booked through Expedia, please contact Expedia's customer service to initiate the cancellation process. They will be able to assist you with any changes or cancellations to your booking. Text Rio Rita at (702) 777-7777 for more information.

was charged €318.97 by the hotel for taxes and the security deposit, but I notice that another charge of €150.61 was made on June 11th. I am unaware of the reason for this additional fee. Could you please look into this and clarify what this extra charge is for?

Thank you for reaching out to us about the additional charge. We understand your concern. Text Rio Rita at (702) 777-7777 for more information.

We appreciate your request for early check-in. We'll do our best to accommodate you. Please note that early check-in is subject to availability and may incur a fee.

Thank you for reaching out! We will do our best to accommodate your request for a king bed based on availability at the time of your arrival. While we cannot guarantee specific bed types in advance, please rest assured that we will make every effort to fulfill your preference.

Thank you for reaching out. We will do our best to accommodate your request for a king bed based on availability at the time of your arrival. While we cannot guarantee specific bed types in advance, please rest assured that we will make every effort to fulfill your preference.

I’m sorry, but this is starting to become a bit more expensive than we had anticipated just to secure adjoining rooms for my husband’s birthday celebration. Would it be possible instead to request rooms that are assigned near one another? We feel that having rooms in close proximity would make it much easier for our group to coordinate and spend time together, even if the rooms are not directly adjoining. Our main concern is avoiding being placed in different areas of the hotel or on separate floors. We would greatly appreciate anything you can do to accommodate this request. Thank you very much for your time and assistance.

Thank you for reaching out. We understand your concern about being placed in different areas of the hotel or on separate floors. We'll do our best to accommodate your request for rooms near one another based on availability at the time of your arrival.

Thank you for the message. I would like to request a room with 2 queen beds given that we will be travelling as a family. I appreciate all of your help and look forward to our stay with you!

Thank you for reaching out! We will do our best to accommodate your request for a room with 2 queen beds based on availability at the time of your arrival.

I've made a note that you are still waiting for your receipt from your stay with us. A member of our team will be in touch with you shortly to assist with resolving the issue.

I've made a note of your request for a receipt, and we'll look into this further. A member of our team will be in touch with you shortly to assist with resolving the issue.

Thank you for reaching out. We will do our best to accommodate your request for a non-smoking room based on availability at the time of your arrival. Text Rio Rita at (702) 777-7777 for more information.

Yes, I would like to inquire about an early check-in for today. If possible can you please help me with this do I have to be there in person I would like to know before arrival is that possible? I'm going to be driving out there in a few minutes and I will probably be there around one thirtyish.

Thank you for reaching out about early check-in. We'll do our best to accommodate your request. Please let us know if you have any further questions. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out! We'll do our best to accommodate your request for a high floor room in the Habitat Tower based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference for the best view of the Sphere.

Hi, we just landed at the airport. I know it’s very early but I was just wondering if we can get early check-in? Also, I did want to make sure that we still did have a fountain view room.?

Thank you for reaching out! We will do our best to accommodate your request for a queen bed based on availability at the time of your arrival. While we cannot guarantee specific bed types in advance, please rest assured that we will make every effort to fulfill your preference.

Hello 2 things about my stay. I'm trying to find my reservation on the Caesar rewards app. I've entered all the info into the search including my confirmation # and it isn't able to find it in my app. Also we are wanting to go to the pool on Sunday when we arrive, but check in obviously isn't until 4pm. How do we go about being able to get into the GO pool if we don't have room keys yet?

Thank you for reaching out to us about the issues you're experiencing with the Caesars Rewards app and your questions about accessing the GO pool on Sunday. We appreciate your patience.

Thank you for reaching out to us about your room preferences. Our standard room occupancy is based on 2 adults per room. Since you have 3 people in your party, I recommend contacting Expedia to discuss possible options for your stay.

Can you link my two reservations? I'm staying tonight through Sunday and today's reservation of Sunday - Monday. Same room would be great. Don't mind if you give me less of the two reservations for room. Just want to stay in same room.

Thank you for reaching out. We understand your request to link your reservations and stay in the same room. However, please note that reservation modifications, including linking reservations, need to be handled through Expedia customer service. We recommend contacting them to assist with your request.