Latest Messages

The most recent AI responses to Expedia guest messages, newest first, 25 per page.

ID Property Escalated Correct? Message Created Guest Message Tag Response Correct?
1217 Paris No
Message β†— 2026-06-10 18:14

YES PLEASE GIVE US A ROOM WITH GOOD VIEW OF THE F1 RACE TRACKS! Thanks so much :)

view-option-request

Thank you for reaching out! We're delighted to assist with your view preference. Specific view assignments are subject to availability at the time of check-in. Please be sure to mention your preference to the front desk on arrival, and we will do our best to accommodate. Guaranteed views or room-type changes may be subject to availability and rate differences.

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1216 Flamingo No
Message β†— 2026-06-10 17:57

Can add another night and how

stay-modification

Thank you for considering extending your stay with us. To add another night to your reservation, please contact Expedia customer service, as they will be able to assist you with modifying your booking. They can be reached through their website or by phone. We look forward to welcoming you to the Flamingo Las Vegas and hope you enjoy your stay.

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1215 Flamingo No
Message β†— 2026-06-10 17:55

Is it possible to change from a king bed to 2 queens same room

room-type-change

Thank you for reaching out! To change from a king bed to 2 queens in the same room, please contact Expedia customer service, as they will be able to assist you further. We look forward to welcoming you to Flamingo Las Vegas and ensuring you have a fantastic experience with us.

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1214 Paris No
Message β†— 2026-06-10 17:41

Thanks

general-thanks

You're welcome! We're looking forward to your stay at Paris Las Vegas Resort & Casino.

1213 Masquerade Yes
Message β†— 2026-06-10 17:38

Hi! Can you send me my folio from my stay?

invoice-request

Thank you for reaching out to us about your folio. We'd be happy to help you with that. For your convenience, you can contact Rio Rita at +1 (702) 777-7777 to request your folio. They will be able to assist you further. We appreciate your patience and look forward to helping you with your request.

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1212 Flamingo No
Message β†— 2026-06-10 17:08

Non smoking

room-preference-request

Thank you for your request. Your preference for a non-smoking room is noted. We will do our best to accommodate your request, but please note that room assignments are subject to availability at check-in.

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1211 Rio No
Message β†— 2026-06-10 17:06

Good morning, my name is Richard Hoffmeier. I have a reservation from Wed. Oct. 28th thru Sun. Nov. 1st. booked through Expedia. my Itinerary # is 73431423117849. My reason for this E-mail, is I have limited mobility and am requesting a room as near to a elevator as possible, on a higher floor if available. thank you ver much. my e-mail address is, ----@--------.---. thank you for your attention to this matter...

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room-request

Good morning Richard, thank you for reaching out to us. We understand your request for a room near the elevator on a higher floor due to your limited mobility. We will do our best to accommodate your preference based on availability at the time of your arrival. Please rest assured that we will make every effort to fulfill your request for a convenient and comfortable stay. If you have any other questions or requests, feel free to let us know. We look forward to welcoming you to Rio Las Vegas. Text Rio Rita at (702) 777-7777 for more information.

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1210 Flamingo No
Message β†— 2026-06-10 16:32

hello I want to extend my trip one more night

stay-modification

Thank you for considering extending your stay with us! However, as you booked through Expedia, please contact their customer service team to assist with modifying your reservation. They will be able to help you with any changes, including extending your stay. We look forward to welcoming you and hope you enjoy the rest of your time with us!

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1209 Flamingo No
Message β†— 2026-06-10 16:22

hello I want to extend my trip one more night

stay-modification

Thank you for considering extending your stay with us! However, as you booked through Expedia, please contact their customer service team to assist with modifying your reservation. They will be able to help you with any changes, including extending your stay. We look forward to welcoming you and hope you enjoy the rest of your time with us!

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1208 Paris No
Message β†— 2026-06-10 16:20

High floor good view please two separate beds thank you this reservation was made by Loren Leibo travel agent and blogger

room-request

Thank you for reaching out! Your request for a high floor with a good view and two separate beds has been noted. We will do our best to accommodate your preferences based on availability at the time of your arrival. Please note that while we cannot guarantee specific room assignments in advance, we will make every effort to fulfill your request.

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1207 Flamingo No
Message β†— 2026-06-10 16:01

Looks like my reservation is canceled thanks anyways

reservation-cancellation

I'm so sorry to hear that your reservation has been canceled. If you have any questions or need assistance with anything else, please don't hesitate to reach out to us. We appreciate your understanding, and we hope to have the opportunity to welcome you to Flamingo Las Vegas in the future.

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1206 Paris No
Message β†— 2026-06-10 15:59

Just did and still nothing

caesars-rewards-issue

I apologize that logging out and back in didn't resolve the issue with adding your reservation to the Caesars Rewards app. At this time, we are unable to assist further with this matter.

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1205 Flamingo No
Message β†— 2026-06-10 15:53

Any way we can get a late check out for tomorrow?

late-checkout-request

Thank you for reaching out about a late check-out. Late check-out can be requested from the Front Desk on the day of departure and is subject to availability. If you'd like to guarantee a late check-out, we are pleased to offer the following options for an additional fee: Tuesday – Friday Departures: 12 PM β€” $20 + tax, 1 PM β€” $30 + tax, 2 PM β€” $40 + tax, 3 PM β€” $50 + tax, 4 PM β€” $60 + tax. Saturday – Monday Departures: 12 PM β€” $30 + tax, 1 PM β€” $40 + tax, 2 PM β€” $50 + tax, 3 PM β€” $60 + tax, 4 PM β€” $70 + tax. Please let us know if you'd like to lock in a guaranteed time, and we'll be happy to assist.

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1204 Masquerade Yes
Message β†— 2026-06-10 15:52

Hello. I’m inquiring about the return of the damage deposit to my credit card. If you could please return the $500 deposit as soon as possible would be appreciated. Thanks

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billing-issue

I understand your concern regarding your deposit. Deposit returns and billing inquiries require review by the property team. Please contact Rio Rita at (702) 777-7777 and a team member will be happy to assist.

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1203 Masquerade No
Message β†— 2026-06-10 15:45

Hi, Can I check early about noon or 1 PM

early-check-in

Hello Adalberto, thank you for your message. We'd be happy to accommodate an early check-in for you, but please note that it's subject to availability. We can't guarantee an early check-in, but you're welcome to come by the front desk around noon or 1 PM and we'll do our best to get you into your room as soon as possible. If your room isn't ready, we can store your luggage for you until it is. Let us know if you have any other questions. Text Rio Rita at (702) 777-7777 for more information.

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1202 Paris No
Message β†— 2026-06-10 15:41

Are we required to have an extra $700 ($350 per person) hold on our credit card for room damages? We are paying $373 upfront when we get there.

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incidentals-and-deposits

Yes, we do require an incidental deposit of $50 per night, which will be collected by credit or debit card at check-in. This deposit is to cover any potential damages or incidentals during your stay. The $373 you're paying upfront is likely your room rate and taxes, and the incidental deposit is a separate hold that will be released after check-out, provided there are no damages or outstanding charges.

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1201 Paris No
Message β†— 2026-06-10 15:37

Yes, what would the final amount be for me to pay with everything that I have added ?

billing-inquiry

To confirm your final total with early check-in and late check-out, I've added the charges for these services to your stay. The early check-in fee is $60 plus taxes, and the late check-out fee is $30 plus taxes. Your total comes out to be $60 + $30 plus applicable taxes. When you arrive, we'll finalize the payment, and you'll be able to review the total before checking out. If you have any questions or concerns, please don't hesitate to reach out to us.

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1200 Flamingo No
Message β†— 2026-06-10 15:27

requested for their rooms to be near one another of booking of Mrs Georgia Howell & Mr Michael Howell

rooms-close-together

Thank you for reaching out! We appreciate your request for rooms to be near one another for your booking and the booking of Mrs. Georgia Howell and Mr. Michael Howell. We'll do our best to accommodate this request based on availability at the time of check-in. Please note that we cannot guarantee specific room assignments in advance, but our front desk team will prioritize placing the rooms as close together as possible. If you'd like to guarantee connecting rooms, we offer that option in advance for an additional fee. Please let us know if you'd like more information on this option.

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1199 Paris No
Message β†— 2026-06-10 15:21

Hi ! Is there a way that i can add my reservation on my Ceasar App Rewards. I've tried but even with the right infos, it doesn't seem to find it

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caesars-rewards-issue

Thank you for reaching out to us about the issue with adding your reservation to your Caesars Rewards account. I'm happy to help you troubleshoot the problem. Can you please try logging out of the app and then logging back in to see if that resolves the issue? If you're still having trouble, please contact us again so we can assist further.

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1198 Flamingo No
Message β†— 2026-06-10 15:14

Hi, change of plans we will be arriving today to check in. Is my reservation still valid?

change-of-plans

Thank you for letting us know about your change of plans. Yes, your reservation is still valid. We're looking forward to welcoming you today. Please proceed with checking in, and if you have any further questions or need assistance, feel free to ask.

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1197 Flamingo No
Message β†— 2026-06-10 15:06

I picked the wrong room. I want the habitat tower

room-type-change

Thank you for reaching out to us about your room preference. Please contact Expedia customer service to request a room type change, as they will be able to assist you with modifying your reservation. We look forward to welcoming you to the Flamingo Las Vegas.

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1196 Paris No
Message β†— 2026-06-10 15:00

WHEEL CHAIR for 2 Seniors

special-request

Thank you for reaching out to us about your upcoming stay. We appreciate you letting us know that you will need a wheelchair for the 2 seniors in your party. We will do our best to accommodate this request.

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1195 Paris No
Message β†— 2026-06-10 14:59

937-271-1414

room-upgrade-request

Thank you for providing your phone number. We can now contact you regarding upgrade options and availability. Please allow us some time to review your request.

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1194 Paris No
Message β†— 2026-06-10 14:55

I’man unable to see the full message but I do see a standard room. Would there be a chance to upgrade?

room-upgrade-request

We'd be happy to provide information about upgrade options. Could you please share the best phone number to reach you so we can offer details on availability and pricing?

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1193 Paris No
Message β†— 2026-06-10 14:50

What tier are we booked in? And does our room have a mini fridge?

room-details-request

Thank you for reaching out. Your reservation shows you are booked in one of our standard rooms. The availability of a mini-fridge can vary, so I recommend checking with our front desk team upon arrival. They will be happy to let you know if your room is equipped with one and can assist with alternative options if needed.

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